Returned Goods Authorization (RGA) Request

Return Procedure:

Review with Technical Support

Before requesting a RGA number, please review your situation with Technical Support to see if it is possible to resolve the issue prior to return. Contact CHA_applications@curtisswright.com for technical support.

RGA Number

If it is determined that a RGA number is required, please contact the Returned Goods Administrator by phone 952-500-6200 or email CHA_returns@curtisswright.com.

  • International Repairs: Please closely follow instructions provided by the Returned Goods Administrator. Failure to comply with issued instructions may result in delays for repair and return.
  • The RGA Request Form must be completed and submitted, and a purchase order number must be provided prior to a RGA number being issued.

Purchase Order

Curtiss-Wright requires a purchase order at the time of RGA:

  • Warranty returns: $750 (waived if warranty coverage is confirmed). Exceptions are listed below:
    • – FT45: $1000
    • – FT60: $1350
    • – FT80: $1800
  • Non-warranty returns: fee based on desired service level (consult your local Exlar distributor for fees)

Service Date

Estimated service date will be provided at the time of RGA issue. Actual service date will be provided after product is received a the factory.

Important Links

 

 

RGA Form

1 Privacy Information
2 Bill To Information
3 End Customer Information
4 Product Information
5 Service Options
  • * Please Note: All fields must be completed prior to issuance of RGA number, if you do not know the answer, please fill in with "N/A."
  • Privacy Notice

    By giving us your contact information, you are giving consent to Curtiss-Wright / Exlar Automation to store your data and follow-up with you via email or phone.

    At Curtiss-Wright, we promise to treat your data with respect and only share it with our representatives and distributors for the purpose outlined on the form. You can remove your request or information at any time by reaching out to our team at cha_info@curtisswright.com.

    For further information on how we protect your information, please refer to our Privacy Notice.


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